Bonus conditions and withdrawal limits are unclear

This case does not change the score by itself. A Under review conclusion is applied only after regulator records, public evidence, and manual review align.

A response request has been sent to the broker. If overdue, the non-response will remain on the public case record.

Personal IDs, full account numbers, and email addresses are masked; only fields required for reviewer cross-check remain.

I added request records and original support chats. For Bonus terms, please check the late-May to early-June screenshots first.

Mariner FX Group HK entity name, domains, payment details, and regulatory disclosures were merged into one review bundle. Key timeline points are checked first.